Built a Microsoft cloud-based medical insurance management platform for an international airline to streamline the full insurance lifecycle across 40 countries. The system consolidates policy management, policy and payment approvals, invoices, endorsements, premium tracking, broker details, census data, eligibility criteria, and pending checklists into one governed environment, with an integration to SAP SuccessFactors keeping employee and census data aligned. Multi-country dashboards give the insurance team a live view of expiring policies, premiums due, and pending claims, replacing scattered spreadsheets and email approvals with a controlled, auditable process at global scale.
✓End-to-end policy management with approvals for policies and payments
✓Invoices, endorsements, and premium tracking in one place
✓Broker details, census data, eligibility criteria, and pending checklists
✓Multi-country dashboards for expiring policies, premiums due, and pending claims
✓SAP SuccessFactors integration for census and employee data
✓Coverage across 40 countries on Microsoft SharePoint and the Power Platform
